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FR5 tool-interface area damaged beside displaced crate supports

ImranAli0218 · 2026年7月31日 04:51 UTC

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IM
ImranAli0218
FR5 arrived with crushed crate corner, shifted supports and visible tool-interface-area damage. Unpowered, photos and packaging retained. Seller says switch on without a procedure. What assessment should I request?

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LO
LouisBell0659

Can the seller's technical owner agree a qualified assessment scope tied to the arrival photographs and equipment identities before any power-on decision, including who performs it and how findings and costs are handled? Keep the package held meanwhile; an informal startup suggestion does not assess the damage.

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