What should I add to our FR5 spacer-stop ticket?

SamBell0681 · 2025年10月8日 08:38 UTC

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SA
SamBell0681
Our FR5 waits with a spacer above the destination tray. I sent the seller a clip through our Alibaba order conversation, but the screen is out of shot. The operator wrote the message in the shift book. Is that useful enough to start, or do I need a better video first?

5 条回复

LU
LucaBarnes0526

Use the shift note now, but can you match its occurrence time to the clip?

25分
SA
SamBell0681

Same stop according to the operator. Note says destination clamp open. Time is approximate, so I can't yet select one entry from the saved history.

13分
LU
LucaBarnes0526

Send that limitation with it and ask which confirmation produces the message in your program version; no need to wait silently for a perfect clip.

13分
SA
SamBell0681

Thanks, Luca. I'll send the note as an approximate account, not a matched log. Maintenance can capture the readable message and active step if it happens again.

7分
LU
LucaBarnes0526

Did support explain that clamp message, or are they still just asking for details?

20分

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