The FR5 package we received has a different interface bracket from the accepted drawing, and a different label suffix. Fourteen days of asking has produced equivalent and a suggestion to move our fixture bracket. Our tooling is still on the bench. I'd quite like the seller to identify what they supplied before redesigning around it.
Why is our FR5 interface difference suddenly my bracket problem?
NadiaBarnes0552 · 2026年4月10日 22:39 UTC
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Ask for the supplied bracket drawing, tied to that package label.
20分They sent the same drawing we approved, with a circle around the flange. The extra projection beside it is exactly what I'm asking about.
15分We had a quoted adapter turn into whatever was available in packing. Don't let the circle settle it. Send a clear side view and ask them to identify the projection against the supplied drawing, or admit that drawing doesn't describe it.
22分回复 FelixAli0197
I've sent that side view with the projection marked and our bracket shown beside it. Also stated that moving our bracket is not an accepted change, which apparently needed saying.
15分Who will assess the whole assembly if they finally propose a different drawing?
15分Our tool designer. She has the accepted arrangement and delivered photos, but says she needs their actual assembly identity and data before assessing an alternative. Purchasing is keeping that separate from the original order commitment.
2分Has the seller acknowledged the visible difference at least? Three days of arguing about a drawing they already sent you won't get your designer the missing information.
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