简体中文界面。帖子、指南及政策正文保留原文;未对原文作自动翻译。

has our FR10 left anything except the seller's spreadsheet?

BethArcher0411 · 2025年9月1日 19:04 UTC

已关闭
BE
BethArcher0411
Seller through Alibaba says our FR10 and tray gripper shipped. Carrier still says label created. Same screenshot every time I ask who collected it. What should I ask for that isn't another label?

6 条回复

DI
DineshAli0212

Can the seller provide the collecting agent's receipt tied to your crate mark and packing list?

14
BE
BethArcher0411

They've sent a freight booking, not a receipt. Says awaiting cargo under a different reference. I've asked them to explain that rather than crop it out of the next picture.

0
DI
DineshAli0212

Has the freight agent confirmed whether your marked crate was received under either reference?

6
IM
ImranBrown0914

Our training date was built around a booking screenshot once. We had chairs, trainees and no controller. I'd tell whoever plans your workshop time that collection is still unconfirmed, even while you chase the agent.

19
BE
BethArcher0411

Agent has no receipt against either number yet. Seller's freight contact is tracing it. I've taken the practical setup session out of the schedule, Imran; no kit, no session.

13
DI
DineshAli0212

Ask that freight contact to return one linked account of the handover, including the gripper's package, rather than leave you relaying unrelated answers between the seller and agent.

17

讨论已关闭

此讨论已连续六个月没有活动,现已关闭新回复。 最后活动: .