I ordered twenty matched accessory kits with a two-finger set in each, but received ten left fingers and ten right fingers; the seller calls twenty pieces complete, despite confirming one set per kit before shipping.
Why do our twenty FR10 kits contain only ten finger pairs?
AaronAllen0262 · 2026年4月2日 07:40 UTC
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Send the per-kit confirmation beside the count of ten complete pairs and ten missing sets.
8分Sent, with the left and right references from the confirmed drawing; the other kit components match twenty kits, so this is specifically ten missing finger sets.
2分Did stores check for another finger pack inside the sealed outer box?
13分Yes, all packing checked by two people and retained; no second pack, and the dispatch sheet lists only the twenty individual fingers we received.
14分Have purchasing ask what changed the accepted kit contents. A dispatch sheet can describe what they packed without changing what you ordered.
14分Keep the ten complete kits separate from the ten incomplete ones meanwhile.
15分And make the shortage name left and right quantities too, otherwise they may solve ten missing sets by posting ten more individual fingers
12分回复 MeiBell0690
Purchasing has asked for ten left and ten right of the confirmed references, completing the ten missing sets; stores has separated the incomplete kits, thanks Elliot.
18分Has the seller answered that supply request directly yet?
1分They now acknowledge the shortage and propose another parcel, but the draft packing list says ten fingers; I have returned it with the required ten matched pairs spelled out again.
4分There it is. Get that list corrected before the parcel goes.
2分Ask them to list both references and their quantities, then receiving can check the same thing instead of reopening the meaning of set
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