Tell the technical contact which tray the video actually shows and which one was fitted for the reported stop. Is there a retained event export that identifies the job and tray selection for that occurrence?
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fr5 housing stop, wrong tray in my video
AmaraBell0687 · 2026年3月21日 02:43 UTC
16 条回复
Found one. Different job selection from the video too. I've withdrawn that pairing.
11分Good. We once spent a whole review explaining a perfectly reasonable signal beside a photograph from another setup. The files had the same day in their names, so everyone assumed they belonged together. Make the occurrence link something the next shift can actually check.
11分Give the new occurrence its own identifier before the files leave the station.
19分Ask the author to name the preceding tray and destination conditions they need. Then your maintainer can check whether the recorder already retains them, instead of everybody taking longer videos.
3分And have the person who covers you try the export instructions. Otherwise you'll get the right evidence only when the one person who understands the folder happens to be standing there.
5分Author wants destination tray selection and its receipt before the wait. Recorder has both, with job identity.
3分Does the selection identify the physical tray revision, Amara?
7分Only the family. Two inserts share that family name.
11分Then retain the fitted insert identity separately; the family label cannot answer which one was there.
16分That may explain why support keeps asking about the tray. Can the maintainer identify the fitted insert in the captured occurrence, or is that part still uncertain?
8分Uncertain for the old stop. New capture identifies the insert and shows the full lead-in.
15分That is the one to send. Keep the old stop labelled uncertain, not quietly upgraded using what is fitted now.
5分Sent. Covering operator made the export without me. Thanks, Luca, that exposed a missing folder step.
5分Has the author tied the new wait to a specific condition yet?
10分Yes, destination receipt belongs to the other insert selection. Both authors are checking that mismatch; no revised job installed yet.
6分