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FR5 monitor counts one coupon completion twice after reconnect

ThomasBell0625 · 2026年3月30日 17:08 UTC

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TH
ThomasBell0625
The completion remains high through the outage. Our monitor reconnects and adds another completed coupon with the same job identity.

7 条回复

IS
IsabelBrooks0822

Check the retained completion against the saved attempt before changing its state. If it is the same known result, the monitor should reconcile it without another count; an unmatched result needs a visible unresolved path.

19
TH
ThomasBell0625

Same attempt and result identity in both entries. Summary counts message arrivals rather than stored outcomes.

12
IM
ImranChan1088

We had an operator subtract the extra count by hand for weeks because the developer called it cosmetic; fix the export as well as the screen or the supervisor will still receive the inflated number.

9
IS
IsabelBrooks0822

Also test a real second inspection of that coupon, with its own attempt and result. Deduplicating by coupon identity alone would conceal legitimate work.

-4
TH
ThomasBell0625

Offline fix counts stored outcomes. Duplicate delivery, reconnect and genuine second inspection all give the expected totals. Export matches.

15
TH
ThomasBell0625

Unknown retained result stays unresolved with its identity visible. Installed monitor check hasn't happened yet.

0
IM
ImranChan1088

Who handles that unknown result when the regular inspector is away? The screen needs to point somewhere useful, not just announce a problem very accurately.

8

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