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TomMill · 2025年1月19日 05:10 UTC
A separate shipment reference would help. Ask for its package list too, so you can see whether it covers all the missing bits.
14分They supplied the original freight reference again. It only shows the arm crate delivered
11分That doesn't identify another parcel. Send the missing-item list against the order lines and ask them to account for each one.
16分Done. Controller and pendant cable remain unaccounted for; the seller hasn't disputed either omission.
8分Don't let your production plan depend on 'coming', we left a bench reserved for an absent component until the bench itself became the shortage.
10分Have they given any dispatch date in writing? I wouldn't know whether this is a packing error or an unshipped balance from that reference.
19分Our receiving team once had a small accessories carton booked under the purchasing office. Worth asking stores what physically arrived, using the order number and crate markings. What did your unpacking photos show?
1分Useful check, though the controller would need its own evidence. A found cable won't establish that the rest arrived.
10分Stores found the pendant cable in a separate delivery. Controller still missing; I've corrected my item list.
12分Keep the controller query open with that correction. Has the seller now supplied anything besides the already-delivered crate reference?
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