Our FR10 arm crate arrived, but the mounting-kit crate with its own identifier didn't; the carrier's delivered entry covers the consignment, and the depot has sent me a receipt marked 'one pallet' without listing either crate, so which receipt should I be asking them to find?
Which receipt covers our missing FR10 mounting-kit crate?
YasminBaker0441 · 2025年12月22日 07:01 UTC
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Ask for the handling record that links that pallet to the individual crate identifiers; 'one pallet' by itself doesn't tell you whether the kit was on it.
11分The pallet photo they sent only shows the arm crate label, with the far side hidden; I've asked for the identifier list behind that receipt rather than another copy of the delivery status.
13分Did they find a list, or are you still being sent the same photo?
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