I captioned our connector-unloading video with 'stops here' and managed to cover the station message. The seller we bought the package from through Alibaba has asked for details again. I still have the unedited clip and an operator note. Our technician loses time trying to reproduce this because it does not happen on every tray.
UR5e connector stop hidden behind the video caption
MiaChan1079 · 2025年9月25日 23:53 UTC
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回复 MiaChan1079
What can you read on the original clip? Start there. You may already have the detail they are asking for.
0分It says 'destination occupied'. The connector is still held above the receiving tray. The operator note says the previous connector was removed, but the clip starts after that.
16分回复 MiaChan1079
Useful distinction. You saw a message saying occupied, not necessarily an occupied tray. Can the technician identify which receiving position the job expected?
19分The technician had already written pocket D2 on the note. I missed it because I was reading the complaint underneath. I'll send the uncropped clip with that note and ask which confirmation contributes to the message.
6分回复 MiaChan1079
Include the program version shown in the clip if it is readable. A pocket name from one revision may not help support interpret another. No need to build an enormous report around it.
7分Version 6 is readable. The note is for the same occurrence, including the time. That's enough to send a much less mysterious question.
20分回复 MiaChan1079
Yes. And ask them to reply to that question, not just acknowledge receipt of another video.
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