My FR10 delivery matches the main hardware order, but the spare kit is absent. That includes an extra pendant cable, not the installed cable. The seller in China has said next shipment for 23 days without a parcel reference. Our sample-tray loading plan does not make the missing kit disappear.
Unidentified shipment. Has the seller acknowledged the complete missing-item list, or only the cable? I would keep the order promise beside that list when asking for a dispatch record.
They acknowledged the list and sent a parcel reference this time. It shows collection, with delivery still outstanding. I have kept the kit open on our receiving record.
Worth checking the listed contents on arrival (before closing the receiving record). A moving parcel answers where something is, rather than whether all the promised bits are inside.
The parcel arrived. Receiving checked the complete spare-kit list against its contents, including the extra cable, and found no shortfall. Closed the missing-kit issue; thank you, Jamie.