The spare kit that travels by email

JamieAllen0295 · 2025年6月8日 07:20 UTC

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JA
JamieAllen0295
I'm still short the spare kit for our FR5, although the installed pendant cable and the rest of the main package are here; the seller keeps saying the kit will join another shipment, and I'm apparently meant to stock our spares cupboard with that sentence.

5 条回复

NA
NaomiArcher0419

Ask for a shipment of its own. Have they said what they're waiting to combine it with?

15分
JA
JamieAllen0295

Another customer's machine, apparently, which doesn't help me much since they won't say whether that machine is even packed.

5分
NA
NaomiArcher0419

Then ask what separate dispatch would cost. Not agreeing you should pay it, just finding out whether consolidation is the real obstacle.

13分
JA
JamieAllen0295

They've offered separate postage but still haven't confirmed that all the kit is on their shelf, so I've asked that before we get into who pays.

16分
NA
NaomiArcher0419

Any answer on stock, Jamie?

10分

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