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different adapter, same answer from the seller

OscarAllen0271 · 2026年1月5日 14:38 UTC

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OscarAllen0271
Our delivered UR5e adapter has a locating boss absent from the agreed drawing. Tooling remains unfitted. Equivalent how?

4 条回复

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AnilArcher0375

Ask them to compare the boss and mating face against your agreed tooling assembly. I don't know what their suffix denotes, but it doesn't explain the visible difference.

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OscarAllen0271

Comparison arrived. The boss belongs to another supplied option. Seller offers to machine it off locally.

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AnilArcher0375

I'd ask for the agreed adapter as an option before accepting a modification. Any proposed machining needs a defined engineering review, not a sketch of the bit they want gone.

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OscarAllen0271

Asked for the correct adapter and its availability. No machining agreed. The installer has the mismatch drawing now.

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