The pendant connection drawing is for another cabinet

TheoBennett0758 · 2025年1月3日 11:38 UTC

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TH
TheoBennett0758
I've stopped our FR10 teaching-cell installation at the documentation check. The supplied guide shows a pendant connection in a position our cabinet doesn't have. The seller has twice resent that guide. Which label details should I put in one request to help them identify the right revision?

3 条回复

AN
AnnaBell0677

Cabinet and pendant identifiers, plus the guide revision and a clear exterior photo; ask them to name the matching document, not merely attach another PDF.

10分
TH
TheoBennett0758

That got a useful answer. The seller acknowledged a cabinet revision mismatch and sent a different guide. Our technician is checking the identifiers before we continue; it remains unpowered.

14分
AN
AnnaBell0677

Does the replacement guide cover your pendant as well? Partial matches are surprisingly good at wasting another week.

19分

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