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our UR5e spare cable hasn't joined any shipment

ImranAli0218 · 2025年9月19日 02:43 UTC

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IM
ImranAli0218
Working cable present. Spare still promised with our next order. No next order planned. Familiar discussion, now ours.

5 条回复

JA
JaneCarter1032

Is the spare identified separately on the order? I'd ask purchasing to request its own supply proposal rather than discuss another robot shipment.

10
IM
ImranAli0218

Yes. Separate line and cable reference. Purchasing has it.

18
JA
JaneCarter1032

Has the seller confirmed availability of that exact reference, or only agreed to send something later?

8
IM
ImranAli0218

Later. No stock answer. I've asked again.

10
JA
JaneCarter1032

Leave it absent on the maintenance stock list. A promise and an identified spare are useful distinctions, but neither fills the shelf.

18

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