FR10 arrived for inspection-tray transfer with a crushed crate corner, shifted supports and pendant-area damage. Photos and packaging kept. Seller in China says power up; what written assessment should precede that?
My FR10 stays off while pendant-area freight damage is unassessed
JaneAdams0162 · 2026年7月29日 04:52 UTC
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3 条回复
Ask for a qualified assessor and a scope covering the affected assembly and possible hidden damage. Keep the package unpowered meanwhile. Your photos and crate condition belong with the request, along with who will coordinate inspection and the next support decision.
14分Requested the assessor, scope and coordination contact. No procedure received yet; setup remains unpowered and no assessment visit is booked.
19分Has the seller answered those specific points now? A replacement cover proposal or another request to switch on would still leave the extent of damage and appropriate inspection unresolved.
21分