Our FR5 package was agreed against a fixture drawing. Delivered adapter has a different locating detail and the package sticker has another suffix. Seller says equivalent. We've left the tool unfitted while asking for the comparison. I want to settle what arrived before anyone adjusts the setup to suit it.
Adapter mismatch before the tool is even fitted
LeoCarter0971 · 2025年5月23日 14:49 UTC
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Identify the arm and supplied adapter separately, then put the actual adapter beside the agreed drawing revision in your request. The package sticker might not describe an arm change. Start with the feature that prevents your tooling from matching.
23分Arm identifier matches. Adapter item label doesn't. The suffix is only on the seller's sticker. I've corrected the request so it focuses on the supplied adapter.
5分That should be easier for them to answer. Have they sent a drawing for the delivered adapter?
11分No drawing. Just a photo with 'same function' written underneath. We already have a fairly good view of the thing sitting here.
6分Which locating feature differs? A measured comparison against the approved drawing would let you ask about the actual interface rather than the photograph's appearance.
1分The shoulder that locates our tool plate. Toolroom is checking its dimensions against the drawing. We haven't modified or fitted either part.
20分Good. Don't make it fit while they're still answering.
4分Who owns the decision if they offer another adapter? I'd have the tooling designer involved before purchasing accepts a substitute and hands you a new drawing to make work.
14分Our stores descriptions once made two different inserts look interchangeable on the pick list; I'd ask them to confirm the actual adapter identifier in any replacement offer, not just 'correct part'.
0分Tooling designer reviews it with purchasing. Stores has the disputed item tagged separately. No more generic adapter description in the case notes.
20分Toolroom confirmed the shoulder differs from the approved drawing. Seller now offers to send the agreed adapter. We have asked them to identify it before dispatch.
12分Did the comparison include the resulting tool position, or only whether it bolts together? Both matter if anyone is still proposing to use the supplied adapter.
4分Both checked. Tooling rejected using the supplied item with our setup. We're pursuing the agreed replacement, not adapting this one.
7分Understood. That answers my concern.
12分Any actual replacement dispatch yet?
24分Not yet. We have the proposed replacement identifier and tooling is checking the supplied drawing. The bench stays waiting until the right item arrives and is checked.
9分Leave that last receiving check assigned to someone. After a long email exchange, a parcel arriving can feel like the finish even when its contents still need matching to the agreement.
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