Our UR5e order includes the tray gripper, but the seller's repeated shipped screenshot only shows label created, so I need a collection record tied to our crate before moving the manual sorting bench
I cannot plan our UR5e delivery from a label-created page
OwenBaker0486 · 2026年2月19日 16:38 UTC
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Ask for the crate mark, collection reference and the party that physically took it, then have that agent match the record to your order. A booking can exist without your crate having left.
23分Agent matched the crate mark and confirmed it is still at the seller's collection store, with the gripper listed inside; no collection has happened, so the manual bench stays where it is while purchasing asks for an actual plan
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