My UR5e connector-body tray loader stops intermittently. Alibaba seller wants more evidence after my video; 43 days waiting. What should the next capture show?
Give them one identifiable stop: exact message, time, job revision, connector position and the last observed step, with the original clip. Ask which controller records their technician needs and how to export them safely. I wouldn't infer the cause from an intermittent pause alone.
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