I watched our plastic samples placed into the inspection tray during the seller's UR5e trial. It looked straightforward enough to start planning the operator session. Then the package arrived with wider fingers, and the seller said the old fingers were no longer available.
We've left the tool unfitted. I need more than 'same function' before teaching somebody this setup, especially with the narrow spaces between samples. What would you ask them to demonstrate with the actual supplied fingers?
We had an adapter mismatch held at drawing review, and the drawing question alone took time to answer. I'd start by having your tooling person compare the complete supplied fingers with the tray, then ask for the agreed sample placement and withdrawal trial if the geometry is workable.
Our tooling person checked the drawing. The supplied fingers need more space beside the last sample than our tray gives them. Seller has offered to alter the tray, which shifts the problem onto our inspection fixture. I've asked for a proposal that preserves the agreed tray arrangement.
Did they accept that requirement, or are they still offering the tray change? Interested because it also affects what your operators would have to change over, not just whether one sample can be placed.