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Crate support shifted towards our FR5 connector housing

MeiArcher0429 · 2026年6月12日 09:22 UTC

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ME
MeiArcher0429
Crushed corner, supports displaced and visible damage by the arm connector housing on arrival. FR5 remains unpowered in receiving. Seller says switch it on; I've kept the packaging and photographs, but need an assessment route for our assembly-sample equipment.

2 条回复

EL
EllaChen1164

I'd have your installer or a qualified service person review the arrival evidence and propose an assessment before any power-up. Include the displaced support's position, not just the damaged housing. The seller needs to address that scope and responsibility, not simply ask whether the screen lights up.

7
ME
MeiArcher0429

Installer has offered to prepare a scope from the arrival pack. I've asked the seller to put a technical contact on it and discuss costs. Nothing booked or inspected yet; receiving is keeping it held.

-2

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