We're considering a used FR10 for a teaching bench. The advert says refurbished and inspected. I asked for the work list and received four glossy photos, one of which doesn't even show the controller.
I'm not expecting a cheap used arm to arrive with its autobiography. I do need to know what's included, what was checked and whether anyone will support it once it's ours. The college has a transport quote ready, which is making this feel further along than it is. What would you establish remotely before paying someone to inspect it?
Ask what refurbished meant too. Cleaning, replacing a damaged part and rebuilding a system are very different amounts of work. If no record exists, at least get them to say what they actually did.
We nearly bought a machine on the strength of a video that was older than its last repair. Ask when the demonstrated condition was recorded and whether anything has been changed or removed since.
Labels arrived. Our integrator can advise on an assessment, but wants the work history and a clear testing arrangement. Seller says cleaning and inspection, no repairs listed.
So refurbished currently means cleaned plus an unspecified inspection. Could still be a usable purchase, but I wouldn't add value for the word until the inspection becomes something you can examine.
Initial inspection quoted. They are clear that it won't settle everything without suitable operational testing. I'm adding both stages and transport to the comparison.
That was the point where our cheap option stopped being obviously cheap. We still considered it, but we compared the complete route to a usable machine instead of the seller's number alone.
Does the seller accept any testing before the final sale decision, or are you expected to own all the uncertainty first? That affects whether paying for the initial visit makes sense.
They'll allow the initial visit, but won't agree further testing before payment. No change in price for that gap. College purchasing is less enthusiastic now.
Paused. Thanks for the support question, Lucy; our integrator's limitations were more useful than another round of polished photos. We haven't ruled it out, but nobody is collecting it on the current basis.