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Can't clear the spare-adapter line on our delivery

OmarBrown0926 · 2025年5月31日 06:39 UTC

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OM
OmarBrown0926
Our UR5e kit arrived with its fitted adapter, but the additional spare is missing. Seller keeps promising another shipment. I need to close the receiving report without saying we received something we didn't

3 条回复

JU
JuliaAdams0152

Leave that item outstanding and record the main equipment separately. What wording on your form is forcing you to close the whole lot together?

2
OM
OmarBrown0926

It has one complete-delivery tick. Purchasing has added an exception for the extra adapter and sent the seller the agreed quantity. No dispatch date yet

16
JU
JuliaAdams0152

Then don't let the next person tick it away when another promise arrives. Put the actual received quantity beside the outstanding one; we've had the fitted item counted twice before.

17

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