简体中文界面。帖子、指南及政策正文保留原文;未对原文作自动翻译。

A tray-unloading stop with the message outside the video

RachelAllen0348 · 2025年7月18日 23:06 UTC

已关闭
RA
RachelAllen0348
Our UR5e housing-unloading package pauses after a tray exchange, and I sent the Alibaba seller a phone video from the tooling side. It shows the fingers clearly but neither screen. Support wants the program step and message, so I am trying to connect the operator's notes to the right occurrence.

7 条回复

AN
AnnaAbbott0068

Use one occurrence with matching notes and screen history, because three attractive clips from different stops will give the technician three different puzzles.

14
RA
RachelAllen0348

I found a station message matching the operator's note: waiting tray clamped. The video shows a tray present, but I cannot see the clamp or its confirmation from that angle.

5
AN
AnnaAbbott0068

Ask the integrator what supplies that confirmation and include the tray identity; present isn't the same thing as clamped, even if the tray looks comfortably at home.

11
RA
RachelAllen0348

The integrator has identified the clamp confirmation and requested a capture with its state. Maintenance also wants to inspect the clamp target. We have kept the original event separate from the later examples.

21
AN
AnnaAbbott0068

Get maintenance's findings tied to that target before ordering anything, because a confirmation can be absent for several reasons and the sensor is only one of them.

20
RA
RachelAllen0348

Maintenance found the target mount loose and repaired it, then checked the confirmation. The supervised run has not repeated the message so far. I've sent the run scope to support with the repair detail, thank you.

6
AN
AnnaAbbott0068

Did support agree that addresses the occurrence you reported, or are they still asking for another capture?

4

讨论已关闭

此讨论已连续六个月没有活动,现已关闭新回复。 最后活动: .