Our imported package uses Fairino FR10 for tray loading with a molded connector body in a supervised tray handling cell. It stops intermittently. I've been waiting 9 days since reporting it to the unnamed seller we bought from through Alibaba.
I sent a phone video; they asked for more information. Fair, but what would actually help?
@JasperAdams0116 Have you captured the exact alarm before restarting? Also, does the stop happen before release, during it, or after it?