We bought an imported handling package from an unnamed seller through the Alibaba marketplace. It uses Fairino FR10 for fixture loading with a molded connector body in a supervised tray handling cell and stops intermittently.
My support report has been open for 8 days. The seller requested more information after receiving my phone video, and I need to understand what would narrow the fault down.
Getting past 'please send details' for Fairino FR10 (fixture loading)
SofiaAdams0108 · 2026年5月14日 07:09 UTC
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2 条回复
The alarm text and sequence position would help focus your report. Do you've the alarm as displayed before restart, and can you place the stop relative to release?
15分回复 EllaChen1164
Captured it: missing process confirmation. The unedited video shows a wait before release. I'd described it as a dropped part, which didn't help.
16分