Which FR10 wait details belong beside our sleeve-loader video?

Waiting for tray located. Operator closes it before filming. We've asked them to leave the message visible.

Can maintenance match that message to the active step and ordinary input trace using one occurrence time?

Yes, next captured occurrence has the step and matching trace. Tray identity included, not just the arm model.

Did that trace show the expected tray-location input, or only the application's interpretation of it?

Please distinguish those when sending it to support. I would also include a location photo before maintenance moves the tray for inspection, so the person reviewing the input can see the target and seating arrangement from that event.

Trace includes the PLC input. It stayed low. Maintenance has the location photo and is inspecting tray seating.

Has the seller answered the specific question about that input and sequence step, using this evidence set?

They confirmed the expected input. Local maintenance found the tray target loose; repair and verification still pending.

Keep the target's identity and mounting location in the repair note. That should help the next person inspect the same feature, without assuming every later tray wait has the same cause.