I have the occurrence time and program step for our connector-unload pause, but the station screenshot was taken after recovery; what should replace that screenshot in the seller's report?
The station message and relevant ordinary input states from the same pause. Ask the technician which signals they need, so the next shift isn't trying to photograph everything.
Did the technician confirm that this is the condition the recorded step was waiting for? Worth closing that link in the ticket while the exact occurrence is still identified.