简体中文界面。帖子、指南及政策正文保留原文；未对原文作自动翻译。
AnnaBell0677 · 2025年6月20日 22:46 UTC
Exact displayed wait message, occurrence time, active program step and the matching application or controller log. Include which fixture and sleeve were present, so support isn't comparing different setups.
24分The application says fixture occupied while the sleeve is still in it, which sounds reasonable to me; maintenance says the unload step is waiting for another indication.
11分Which indication? 'Another' leaves us guessing again.
24分Fixture released. That stays false on the captured screen. I have asked maintenance to match the PLC state to that occurrence, not to infer it from the label.
23分Get the normal sequence description from the integrator too; fixture occupied may be expected at this stage while released is still required before pickup.
11分Can the operator read that difference on the screen?
16分No, they thought occupied meant the fixture had detected a problem; the message gives them no next contact or explanation.
7分I would have read it that way too. Our tooling support gets photographs of parts when the actual wait is for a fixture condition. Useful photos, wrong question. Is there a mechanical release indicator maintenance can compare with the ordinary input during the same event?
6分There is; maintenance can inspect it and capture the indication with the input trace, with the cell secured for their checks.
2分Keep the captured mismatch specific. Don't rename this 'bad sensor' before they check the mapping.
12分Anna, ask who owns that comparison. Seller support and your integrator both need the same incident, but one person should be assembling the answer.
18分Our maintenance lead owns it; seller and integrator are copied in. I have removed my earlier email subject 'release sensor fault' because nobody established that.
22分Thanks for spelling out the two states. That would help with the operator wording too.
23分Once they identify the cause, include how it was checked and which setup was returned to use. The next shift needs more than an email saying support replied.
13分Did maintenance see the release indicator change, Anna? Curious about that comparison, not assuming the fixture itself is stuck.
14分The physical indication changed during the captured check, but the application's released state did not; maintenance and controls are tracing the signal path. No confirmed repair yet.
18分Useful finding. Still need the PLC input between those two observations.
25分此讨论已连续六个月没有活动，现已关闭新回复。 最后活动： .