I still need the spare pendant cable included with our FR10 order, although the installed cable is here and working. Purchasing says the seller promised to add it to a later delivery for another department. That department has no delivery booked. I would like to close this without giving maintenance an imaginary spare.
Purchasing forwarded the exchange. The seller suggested the other order, but we never placed it. I've asked them to send the missing cable separately and confirm its part reference.
It did, surprisingly. I have changed it to outstanding and told maintenance there is no physical spare on the shelf. We still have no dispatch date from the seller.