The spare pendant cable was promised to a different department

ElenaAllen0340 · 2025年1月16日 16:01 UTC

已关闭

主帖中文翻译暂不可用,以下显示英文原文;回复保留原文。 查看英文原文

EL
ElenaAllen0340
I still need the spare pendant cable included with our FR10 order, although the installed cable is here and working. Purchasing says the seller promised to add it to a later delivery for another department. That department has no delivery booked. I would like to close this without giving maintenance an imaginary spare.

4 条回复

HA
HarishAbbott0054

Ask for a separate dispatch commitment. Has the seller actually identified another order, or is next delivery only wording repeated by purchasing?

6分
EL
ElenaAllen0340

Purchasing forwarded the exchange. The seller suggested the other order, but we never placed it. I've asked them to send the missing cable separately and confirm its part reference.

5分
HA
HarishAbbott0054

That removes the mistaken dependency. Does your spares inventory already count the promised cable? It would be worth correcting that if it does.

18分
EL
ElenaAllen0340

It did, surprisingly. I have changed it to outstanding and told maintenance there is no physical spare on the shelf. We still have no dispatch date from the seller.

10分

讨论已关闭

此讨论已连续六个月没有活动,现已关闭新回复。 最后活动: .