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The supplied UR5e adapter has a different shoulder

HazelAbbott0049 · 2025年6月19日 11:15 UTC

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HA
HazelAbbott0049
Our housing tool is still unfitted. The delivered adapter differs from the confirmed drawing. Seller says equivalent.

8 条回复

CH
ChenBell0616

Get the supplied adapter drawing and have the tool person compare the shoulder and seating, because equivalent needs to cover the actual installed combination, not only whether the bolt holes happen to line up.

6
HA
HazelAbbott0049

Requested. The supplied label reference differs too. Our toolmaker has the original confirmation.

20
HA
HarishAllen0315

Have you measured the shoulder difference, or is the discrepancy currently visual? I would state which is known when you send the comparison request.

16
HA
HazelAbbott0049

Visual so far. I labelled the photos that way. Toolmaker will measure against both drawings.

7
CH
ChenBell0616

I'd also ask why that version was supplied, Hazel; a compatibility comparison won't tell you whether the ordered version can actually be obtained if you prefer it.

5
HA
HazelAbbott0049

They say the original is discontinued. No supporting information yet. I asked for their replacement proposal.

16
HA
HarishAllen0315

Did the dimensional comparison arrive? The discontinuation claim and the suitability of the replacement still need separate answers.

20
CH
ChenBell0616

And include updated tooling information in whatever they propose, so the next person doesn't inherit the old drawing alongside a different adapter and have this argument again.

7

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