Our FR5 diagnostic read times out on the workshop laptop, while another laptop reportedly worked; I want to repeat the same documented read on both and capture the endpoint, selected route and service result before anyone changes controller settings to fit an incomplete story.
Capture the effective destination from the application on each machine, not only its settings file, and keep the interpreter and SDK versions with the results. Then compare the selected network paths without treating ping as a service test.
Both applications target the same recorded endpoint, but the failing laptop selects a different adapter; IT is checking that route and the permitted service access, with the SDK versions retained for comparison and no controller change made.
Has the read succeeded after an authorised network correction, or is the adapter difference still a finding under investigation? That result will tell you whether there is another problem to pursue.