I received our Universal Robots UR5e from an unnamed seller in China and checked that the main hardware matches the order. We've the installed tool cable, but not the additional one in the promised spare kit. For 38 days the seller has said 'next shipment' without a tracking reference.
Our plans include sorting inspection samples, and the spare-kit issue remains open.
简体中文界面。帖子、指南及政策正文保留原文;未对原文作自动翻译。
How do I get past 'next shipment' replies?
LouisBell0659 · 2026年8月29日 05:47 UTC