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JoBrooks0853 · 2026年7月28日 19:03 UTC
Ask for stock and separate dispatch for each missing kit line, not just the extra cable.
15分Attach the agreed contents and your receipt check, with fitted items separated from additional spares. Otherwise a photograph of an installed component can keep being offered as an answer to a different quantity question.
9分I have the contents promise and receipt list. I've sent both with a request for availability and a standalone dispatch proposal for the complete missing kit. No date agreed.
23分Who is keeping the missing kit visible to maintenance while purchasing chases it?
22分And distinguish a supply proposal from a confirmed parcel. That internal note should not gain an expected arrival just because Jo has requested separate shipment.
12分Right. I meant request dispatch, not record dispatch. Stores should still show absent.
6分Stores owns the outstanding list and maintenance has it for the nest-placement readiness review. Seller has acknowledged the kit contents but hasn't answered availability. The fitted cable is not counted as the missing spare.
0分Keep that readiness review separate; the seller's acknowledgement doesn't decide what spare cover your workshop needs.
10分Should they offer a credit later, compare it with obtaining the identified complete kit, including availability, before deciding. There is no credit offer in your account yet, so that remains a possible option rather than progress to report.
20分Still no stock answer or parcel reference. I've asked the sales contact to allocate someone to the missing-kit request. Stores record unchanged, and no alternative purchase or credit agreed.
7分