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The UR5e clip never shows our housing entering the tray

HanaCarter0970 · 2025年9月12日 08:14 UTC

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HA
HanaCarter0970
I asked for our agreed housing-handling demonstration and received a general UR5e motion clip. No readable unit identity, no clear sample transfer. I cannot connect it to our purchase.

2 条回复

HA
HassanChan1052

Can they provide a continuous handling view linked to the unit and tooling identifiers, using your agreed housings and receiving tray, with pickup, release and withdrawal visible? Separate close-ups can identify the kit, but need a clear link to the system doing the work.

22
HA
HanaCarter0970

Requested exactly that. They sent identifier photographs but no replacement handling view. I've acknowledged the photos and left the agreed demonstration outstanding, not nearly accepted.

9

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