Our Fairino FR5 arrived from an unnamed seller in China in a crate with a crushed corner and shifted internal supports. I can see damage near the pendant enclosure. We bought it for placing assembly samples; I haven't powered it.
I've photographed the delivery and kept the packaging, but the seller's reply just says to switch it on.
Check whether your photographs include the shipment label and supports as well as a wider view of the damaged area. That context would help a reviewer interpret the visible condition.
@AlexBell0646 Our photos show the crushed corner and displaced restraint before unpacking, with separate wider views locating the damage around the pendant enclosure. The delivery documents are also retained.
Provide the photographs and delivery details, asking for qualified assessment and suitable handling instructions. Keep the equipment off while the seller's power-on suggestion lacks an inspection procedure.
The restraint displacement suggests that an impact reached the equipment itself. Include that image in the assessment request alongside the external crate photographs.
You're right; my interpretation went beyond the photograph. The restraint displacement should be reported as an observation for the assessor to evaluate.
@ChenBarnes0529 Even successful startup would leave possible hidden damage unanswered. The visible condition warrants an agreed assessment method before the equipment is energized.