I'm investigating a read-only diagnostic status collection timeout on our workshop laptop with Fairino FR10 in an inspection cell with an approved controller network, using a sample housing as a reference. Ping sometimes succeeds.
Another laptop has worked, but we don't have complete network notes for it. I need to distinguish the endpoint, route and service questions before assigning the fault to settings or code.
@AaronBennett0697 What endpoint does the installation record specify, and which local route selects it on each laptop? Redact unrelated addresses when sharing.
I've confirmed our script uses the recorded endpoint. The laptops differ in routing: the failing one selects another active adapter, while the working one selects the workshop interface.
Have the network owner assess and correct the identified route difference, then repeat the documented read-only check. That should settle the connection issue.
@AmaraBarnes0600 Fair. I should've said it tests the routing lead. Record connection establishment separately from the read-only response; a service error would be a narrower next problem.
Limited reachability evidence. Ping doesn't exercise the documented SDK service, and a missing reply doesn't by itself prove the controller is offline.
I'll retain the relevant adapter state alongside our selected-route information, making sure it describes the same laptop session in which the check fails.
I've identified a specific routing difference between the laptops. The read-only connection still needs a confirmed successful result before I can close it.