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UR5e pendant assembly differs from the connection guide we received

NoraBarnes0583 · 2026年7月7日 21:20 UTC

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NO
NoraBarnes0583
Labels match our bench order; pendant connections do not match the guide. Unpowered, five days awaiting clarification.

3 条回复

HA
HarishBell0663

Can the technical contact identify the pendant connector assembly from its own accessible markings and match it to an applicable document revision, rather than repeat that the arm model matches your order? Keep the differing illustration with the question.

9
NO
NoraBarnes0583

Sent assembly markings and guide revision; contact confirms the supplied illustration concerns another assembly, but no applicable guide yet.

14
HA
HarishBell0663

Has the correct guide arrived for the qualified connection review? Confirmation that the first one is wrong resolves only that part of the question; it doesn't tell the maintainer how this supplied assembly is documented.

23

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