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LuisAli0260 · 2025年11月24日 15:56 UTC
Quote the agreed spare reference and quantity separately from the installed assembly. Has the seller acknowledged that additional item, or is it still answering as though the main delivery was questioned?
9分Acknowledged the extra, then said next shipment. We aren't buying another shipment, which I've now said twice.
16分Ask whether it is in stock and what separate delivery would involve, one answer for each rather than another tour of the original order.
18分Their last message says available. No separate dispatch arrangement. I'll ask them to put a date and carriage responsibility against the exact spare.
8分Available may mean orderable rather than sitting on their shelf. Ask them to clarify that alongside the proposed dispatch, especially if maintenance is planning around it.
22分Maintenance knows the spare is absent, not incoming. I've sent those questions; they can leave the photograph of the installed adapter out this time.
17分Let us know whether available turns into an actual parcel.
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