Our UR5e fixture-loading delivery is still unpowered. External labels match the order, but the guide depicts different connections around the arm cable. Seventeen days awaiting clarification from the unnamed Chinese seller. What identifies the right documentation without assuming the label match settles compatibility?
Send the supplied assembly identifiers and clear unpowered photographs beside the conflicting guide pages, asking for revision-matched documentation and an installer-reviewed compatibility answer before making connections or applying power.
I have the photographs and guide pages already; I will put the mismatch into one request with the identifiers. Nothing has been connected by resemblance, and there is no revised guide yet.