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ImranBrooks0827 · 2026年3月1日 09:15 UTC
Ask whether it's in stock. 'Next shipment' neatly avoids that question.
18分I have asked that directly. The accepted order identifies the additional cable, so there should be no uncertainty about which spare I mean.
16分Don't spend money just because they're wearing you down. The fitted cable isn't missing, and a second purchase could leave you with two spare bills instead of one spare cable.
17分Has anyone identified a local source for the correct assembly, Imran? You would need that before comparing the alternatives.
8分Our maintenance buyer has identified a source but not confirmed availability. The original seller says their stock is being checked. They had previously said the kit was packed, so I have asked them to explain that difference.
14分Packed, apart from the bit that isn't there. Familiar.
12分Sarah Adams, I agree about not buying from frustration, but there may be a reason to hold a spare before the first one fails. Does maintenance have a coverage requirement for this teaching cell?
9分Maya, fair point. I was assuming this was only about closing the purchase. If maintenance needs a spare by a particular point, that changes it. Still wouldn't let the seller quietly keep the payment.
9分Maintenance wants a spare held before the regular teaching programme uses the cell. We are not there yet. The local source has confirmed stock, so I now have a real alternative rather than another listing.
7分Does the local quote name the same cable assembly reference?
9分Yes. Our maintenance buyer checked it against the supplied package documentation. The original seller has admitted their packing note copied the whole kit list even though that cable was not available.
20分At least the imaginary packed cable has been unpacked.
4分What are they offering now that the shortage is acknowledged? A refund for that line might be more useful than another estimated batch, but the amount matters.
16分They offered a refund for the cable line. It is less than the local delivered price. I have taken both figures to our equipment coordinator rather than accept it on my own.
11分Sensible. You shouldn't personally decide how much extra the department pays to escape someone else's missing stock.
7分Did the coordinator choose, Imran?
12分We accepted the refund and bought the identified spare locally. The difference was approved as an additional cost, not hidden in the original order. The local cable has arrived and maintenance has checked its identity.
6分Has the original refund reached you as well? That last bit can outlive the replacement purchase.
13分Not yet. The seller has confirmed the amount in writing, but accounts has not received it. We have the spare we need; the original order remains open for the refund.
18分