简体中文界面。帖子、指南及政策正文保留原文;未对原文作自动翻译。

The FR10 pendant cable spare has no parcel after 27 days

AnnaBrooks0851 · 2026年8月21日 19:16 UTC

回复讨论
AN
AnnaBrooks0851
Main FR10 package received correctly, fitted pendant cable present. Promised spare kit missing. Twenty-seven days of next shipment replies. How should I pursue the extra cable separately from our housing setup?

6 条回复

AN
AnnaAllen0329

List the absent kit contents against the written promise and ask whether each is available for your order. The fitted cable is not the spare. Request a concrete supply proposal before asking for tracking that may not exist.

23
AN
AnnaBrooks0851

Missing list sent with the confirmation. Seller acknowledges the kit, but still hasn't answered stock or dispatch.

22
CA
CallumBrown0882

Keep that shortage visible to maintenance even though the main package matches; otherwise the acknowledgement of receipt becomes a shelf-stock assumption when someone plans support.

19
AN
AnnaBrooks0851

Stores shows no spare kit. Purchasing asked for standalone supply with any freight terms, or a written alternative if they cannot supply.

22
AN
AnnaAllen0329

That is a sensible question, but the answer still determines what you can agree. An internal plan to source elsewhere would not settle this order or establish a substitute cable's applicability.

-1
AN
AnnaBrooks0851

No concrete proposal received. The request remains open, and I haven't ordered or accepted a replacement on a similar-looking cable photo.

20

参与讨论

欢迎来到 Application Robot

所有人都可以阅读论坛。登录或注册后即可发起讨论、回复或上传照片。

忘记密码?

注册账号即表示你同意我们的 使用条款 社区准则。请阅读我们的 隐私政策 ,了解我们如何处理你的信息。