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FR5 housing pause with two different tray names

DanielBrown0913 · 2025年8月24日 23:54 UTC

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DA
DanielBrown0913
I'm rebuilding our support report because we call both removable trays the loading tray. The seller has clips of pauses at different points and keeps asking which tray is involved. Fair question. I want the next shift to send one report they can actually follow.

9 条回复

JA
JaneBarnes0597

Use the physical tray identifiers beside the step and message from each pause.

9
DA
DanielBrown0913

Neither tray has an identifier visible in the videos. We've labelled them by station in the report, but one clip could be either after changeover.

19
JA
JaneBarnes0597

Leave that clip uncertain. Can maintenance match another occurrence more confidently?

8
DA
DanielBrown0913

Yes, got a matched report from the outgoing station. Active step and tray photo agree. The message is waiting for tray available, not a gripper alarm as our first email said.

9
JA
JaneBarnes0597

Ask support which ordinary input that wait expects.

10
NA
NathanBarnes0547

Who collects that answer for the next shift, rather than leaving it in your inbox?

11
DA
DanielBrown0913

Nathan, our shift lead is keeping the ticket in the shared handover now. Jane, support named the outgoing tray confirmation. Maintenance is comparing that input with the actual tray location.

19
DA
DanielBrown0913

Found a loose target on that station. Repair and the tray-change checks are still pending. Thanks Jane for not letting me guess which old clip belonged where.

14
NA
NathanBarnes0547

Will the repaired target's identity go in that handover too?

10

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