I'm rebuilding our support report because we call both removable trays the loading tray. The seller has clips of pauses at different points and keeps asking which tray is involved. Fair question. I want the next shift to send one report they can actually follow.
FR5 housing pause with two different tray names
DanielBrown0913 · 24 Aug 2025, 23:54 UTC
9 replies
Replying to DanielBrown0913
Use the physical tray identifiers beside the step and message from each pause.
9pointsReplying to JaneBarnes0597
Neither tray has an identifier visible in the videos. We've labelled them by station in the report, but one clip could be either after changeover.
19pointsReplying to DanielBrown0913
Leave that clip uncertain. Can maintenance match another occurrence more confidently?
8pointsReplying to JaneBarnes0597
Yes, got a matched report from the outgoing station. Active step and tray photo agree. The message is waiting for tray available, not a gripper alarm as our first email said.
9pointsReplying to DanielBrown0913
Ask support which ordinary input that wait expects.
10pointsReplying to DanielBrown0913
Who collects that answer for the next shift, rather than leaving it in your inbox?
11pointsReplying to NathanBarnes0547
Nathan, our shift lead is keeping the ticket in the shared handover now. Jane, support named the outgoing tray confirmation. Maintenance is comparing that input with the actual tray location.
19pointsReplying to JaneBarnes0597
Found a loose target on that station. Repair and the tray-change checks are still pending. Thanks Jane for not letting me guess which old clip belonged where.
14pointsReplying to DanielBrown0913
Will the repaired target's identity go in that handover too?
10pointsDiscussion closed
This discussion is closed to new replies after six months without activity. Last activity: .