I have kept the older unidentified screenshot separate and captured a new connector-unloading stop with its exact message, step and time. The difficulty now is naming: our sheet calls F7 the fixture, while support's question seems to mean the receiving station. How do I make this unambiguous without guessing which confirmation failed?
FR10 stop captured, but the source and receiving fixture names disagree
HazelAllen0310 · 2025年10月28日 11:43 UTC
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Label source and destination separately on the physical view, with their own identifiers, then ask which one the recorded step expects to confirm; do not let the shared word fixture choose the answer.
15分回复 TheoAli0236
I've marked F7 as the source and receiving nest R2 separately. The message says release not confirmed, but I still need support to explain which confirmation that means in this program revision.
18分Did the clarification get you an answer tied to R2 or F7, Hazel, or are they still using fixture without specifying either?
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