I filmed the housing unload from the wrong side of the bench. Arm stops, screen hidden, plenty of workshop noise. Seller support through Alibaba wants details. I've made this mistake on a different setup before; what existing evidence should I gather first this time?
Waiting fixture open. Operator's note agrees. We don't have the fixture input state saved, just the step name and the video of the housing still in place.
They sent the condition list and an existing diagnostic view to record. Maintenance has the instructions. It includes the state update time, which our old log didn't show.
Named technicians on both shifts. I put the instructions with the incident instead of leaving them in my email. Now waiting for a capture that actually answers the question.