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JessCarr · 2026年7月1日 09:17 UTC
Start with one identifiable stop. What does the screen actually say?
9分Does your recording include the period before the stop? A stationary arm alone won't distinguish a program wait from the event that led to it.
16分Sarah, the screen says waiting for destination; Will, my recording starts afterward, but I have a saved sequence record for that occurrence.
21分Send that pair and ask which destination condition the installed routine expects.
15分Support has identified the wait as destination space unavailable, and our production note says the receiving tray was full on that occurrence; that accounts for this stop, not the others I lumped into the ticket.
7分Was waiting with a full tray expected by the handover? The operator may still need a clearer explanation even where the routine behaved as designed.
11分Yes, the sequence document describes it, but our quick-start sheet doesn't mention a full receiving tray; I've linked the relevant handover section and separated the remaining unexplained occurrences for support.
20分Useful separation. Keep the unexplained ones open even if this answer closes the full-tray question.
22分