Our seller calls the FR5 package shipped, but its carrier entry still says label created. The order includes the controller connection cable. What collection information should I request before I move the inspection-tray trial into our workshop schedule?
I cannot schedule the FR5 tray trial from a shipping label
ChrisBriggs · 2026年3月13日 02:45 UTC
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回复 ChrisBriggs
Ask for the collector's handover record tied to the package marks and contents, including that cable. A label screenshot is the thing you already have, and it has not told you who holds the package.
16分The seller says their local agent collected it. They have sent an agent name but no receipt or package mark. I have asked them to obtain the collection record.
4分回复 ChrisBriggs
And the actual destination of that collection. If the agent moved it to consolidation, the final carrier's unchanged page may say nothing about that leg.
23分回复 ChrisBriggs
Does the agent use a different reference? Ask for that reference linked to your crate mark. Otherwise receiving may later have another number with no link to the order.
11分回复 MinaChan1120
The agent reference arrived, with a consolidation warehouse named as destination. Still no handover receipt or confirmation that the warehouse received it. The trial remains unscheduled.
16分回复 ChrisBriggs
Send the agent reference to the freight coordinator as well as the seller. One of them needs to connect the warehouse receipt to your crate, not only repeat its intended destination.
20分回复 ChrisBriggs
Chris, keep asking about the cable contents alongside the crate trail. Finding a pallet will not answer whether that order line is actually in it.
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