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I cannot schedule the FR5 tray trial from a shipping label

ChrisBriggs · 2026年3月13日 02:45 UTC

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CH
ChrisBriggs
Our seller calls the FR5 package shipped, but its carrier entry still says label created. The order includes the controller connection cable. What collection information should I request before I move the inspection-tray trial into our workshop schedule?

7 条回复

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AnilAbbott0027

Ask for the collector's handover record tied to the package marks and contents, including that cable. A label screenshot is the thing you already have, and it has not told you who holds the package.

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ChrisBriggs

The seller says their local agent collected it. They have sent an agent name but no receipt or package mark. I have asked them to obtain the collection record.

4
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AnilAbbott0027

And the actual destination of that collection. If the agent moved it to consolidation, the final carrier's unchanged page may say nothing about that leg.

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MinaChan1120

Does the agent use a different reference? Ask for that reference linked to your crate mark. Otherwise receiving may later have another number with no link to the order.

11
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ChrisBriggs

The agent reference arrived, with a consolidation warehouse named as destination. Still no handover receipt or confirmation that the warehouse received it. The trial remains unscheduled.

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MinaChan1120

Send the agent reference to the freight coordinator as well as the seller. One of them needs to connect the warehouse receipt to your crate, not only repeat its intended destination.

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AnilAbbott0027

Chris, keep asking about the cable contents alongside the crate trail. Finding a pallet will not answer whether that order line is actually in it.

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