Sixteen days trying to locate our UR5e and controller cable. Chinese seller claims handover; freight agent awaits warehouse receipt under another reference. What evidence connects those claims?
Send both references with the order and crate identifiers in one joint enquiry. Require the seller's dated physical handover evidence and the agent's mapping to a warehouse receipt, or an explicit statement that receipt is unconfirmed. Keep the cable contents question attached; locating a crate would not independently prove everything packed inside.
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