Our FR10 stopped unloading a polymer sleeve, so I reported a gripper problem to the seller we used through Alibaba. My only evidence was the part staying in the fixture. Now the exported log mentions a fixture wait. I need to correct the ticket without replacing one guess with another.
Fault report says gripper, log says fixture wait
OwenBrooks0834 · 2025年2月8日 21:28 UTC
主帖中文翻译暂不可用，以下显示英文原文；回复保留原文。 查看英文原文
3 条回复
Can I ask whether the fingers had actually closed, or was that only what you expected at that point in the cycle?
23分Only expected. The clip starts with the arm stationary and no clear view of the fingers. I sent support the original log, sequence step and that correction. No confirmed gripper fault, despite what my subject line said.
16分Then ask them which fixture condition that step requires and what your saved diagnostics show for it, that should give the next observation a purpose instead of another broad video request
18分讨论已关闭
此讨论已连续六个月没有活动，现已关闭新回复。 最后活动： .